McCreary County Water District Online Payment Center

McCreary County Water District offers you many different ways to pay your bill.  Take advantage of our Online Payment Center to save time.  You can also view your bill online, receive eStatements, and "go paperless."  If you're starting a new service, or having service reconnected due to non-payment, YOU MUST COME INTO THE MAIN OFFICE to pay your connection fee, any applicable deposit, and sign all appropriate paperwork. Online payments are only applied to your monthly bill amount. Check out all of our bill-pay options below!


Available Bill Payment Options:

FREE Auto Draft Checking

  • Make scheduled payments from your checking or savings account
  • Registration is required to create your online account
  • Set it up on your own or stop by our office for assistance
  • No fee to our customers for this service

Debit or Credit Card

  • Make a "one time" payment via Debit or Credit Card
  • No registration is required
  • Simply call 1-877-885-7968 (available 24/7)
  • A transaction fee is assessed by our 3rd party vendor

Or continue to make your payment using one of our traditional payment services:

By Mail

  • Send your payment in the return envelope included in your bill or mail your bill stub and payment to:
                      McCreary County Water District
                      PO Box 488
                      Whitley City, KY 42653
  • Remember to write your account number on your check or money order (never send cash)

At The Main Office

  • Office hours are 8am - 4pm, Monday - Friday (drive thru open until 4:30pm)
  • The main water office is conveniently located just off of US 27 in Whitley City
                      McCreary County Water District
                      19 Crit King Road
                      Whitley City, KY 42653

  • After hours payments can be dropped in the night depository box located in the drive thru
  • Debit/Credit cards are NOT accepted at this location. Only check, money order, and cash payments are accepted at the office.

At Your Bank

  • Bank of McCreary County and Forcht Bank both accept payments for McCreary County Water District customers
  • The banks will only accept payments between the 1st and the 10th of each month